Returns & Exchanges
We want you to be completely satisfied with your Karen Wazen purchase; therefore, we offer a 14-day return window for all items in their original, unworn condition. Please ensure all protective packaging and tags remain intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original Karen Wazen eyewear box and shipping carton to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Check & Refund
Once our team inspects the returned items, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing